Serial Killings in Port Harcourt Hotels

Daily Post – Nigerian police have arrested two suspects in connection with hotel killings in Southern city of Port Harcourt.

BBC News reports that at least eight women have been found strangled in a similar way in different hotels in Rivers State since July.

Speaking on the development, the state police chief, Mustapha Dandaura, said the murders were being perpetrated by a serial killer.

Dandaura told BBC News that one of the suspects was arrested after a tip-off that he had offered around $80 (£70) to spend the night with a woman, revealing that other suspects had been arrested in Kaduna in central Nigeria.

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Source: Daily Post

WIHN – Highlights from Raising the Bar Get-Together

Business Day – At a panel discussion during the 3rd Edition of the Quarterly Forum organised by Women in Hospitality Nigeria (WIHN) the stakeholders pointed on the need for women to move out of their comfort zones and take leadership position in the industry.

The Conference held in Lagos with the theme: ‘Raising the Bar: Developing a Service Delivery Improvement Model’ saw participants across the industry value chain including hotels, tourism, consultant, trainers and academic.

Amaka Amatokwu-Ndekwu, president of WIHN in her opening remarks said her group is committed to changing the narrative on position of women in the industry, with focus to bring women in leadership position in the hospitality industry”.

According to her, WIHM is about going into partnership with an international firm ‘Castle Project’ with specialty in capacity building for women in hospitality industry, nothing that this will enhance the role of Women in the industry.

The panelist including Belinda Nwosu, research consultant, W Hospitality Group; Misan Rewane, CEO, Wave Academics; Shijil Unnikuttan, GM, Lilygate Hotel; Khadijah Jumaid, principal, Deft Consult and Justina Ovat, CEO, Calabar Hospitality House who shared their view, unanimously agreed that hospitality is a life style and not a service, and so requires that players bring in their human nature to intuitively make customers experience rewarding.

To also enable customers get more satisfaction, players should move from standard operational procedures (SOP) to minimum operational procedures (MOP), so that organisations could go beyond certain limits to make the customers happy.

Besides, they also pointed on the need to improve empowerment guidelines to enable some level of staff take certain decisions to facilitate consumer experience, without having to wait on topmost authorities within a given short time.

The panelist also emphasised the need to embrace quality human resources management in the hospitality industry to ensure employees satisfaction, increased productivity, and reduction in employee turnover in the sector.

WIHN is a group of strong women operating in the hospital and tourism industry in Nigeria, and primarily support and unify women in the industry as well as other practitioners through educative, expository and engaging initiatives.

Its quarterly forum is gathering of the best minds across various sectors that are associated or affiliated with the hotel and tourism industry in Nigeria.

The aim is to foster discussions on trends and pertinent issues as they affect the entire value chain, for stakeholders to better understand how global trends and local dynamics interplay in shaping this nascent but very promising travel, leisure and hospitality sector.

Source: Business Day

Nigerian Hotel occupancy rises to 60% in H1 despite poor Q1 outing

Business Day – The Nigerian hospitality sector recorded an impressive result at the end of first half of 2019, with average hotel occupancy rate hovering between 60-70 percent, from less than 40 in the first quarter of the year, according to industry experts who spoke to BusinessDay.

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Source: Business Day

Nigerian Woman’s Decomposing Body Found Inside Hotel Room

Sahara Reporters – A young woman, whose identity is unknown has been discovered dead three days after she was allegedly gang-raped by some men in a hotel room in the Amukpe community, in the Sapele Local Government Area of Delta State.

The woman’s corpse was already decomposing when it was found under the bed on Monday, August 19, 2019.

Punch reports that the deceased was ganged-raped by some men, who brought her to the hotel three days before she was found dead.

The men reportedly hid her remains under the bed and checked out of the hotel.

The offensive odour coming from the room attracted the hotel management, who eventually called in the police.

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Source: Sahara Reporters

Transcorp Hotels to open a Two-Tower Hotel in Ikoyi

Business Day – The publicly quoted Transcorp made this known to BusinessDay at a parley attended by chief executive officers of its subsidiaries and other senior management staff, which took place on Tuesday in Lagos.

“With all due respect to all other hotels, there is room for an additional top hotel in Lagos; there is a lot of room for it, so we are bringing Transcorp Hotel to the city of excellence,” Owen Omogiafo, MD/CEO of Transcorp Hotels said.

Commissioned on the 21st of April, 1987, the Lagos branch of Transcorp Hotel is going to be located in the heart of Ikoyi with the aim to add more glamour to the already glamorous Lagos.

“Our location is very strategic and for those that don’t know, it is going to be a two-tower hotel; with one tower having 320 rooms and the other tower been a mixture of apartment and offices,” Omogiafo said.

The award-winning hospitality brand already has it presence in both Abuja and Calabar; the Transcorp Hilton Hotel, Abuja and the Transcorp Hotels Calabar.

The idea for a five-star hotel like Transcorp where government guests, business travelers and tourist could be lodged was conceived when the decision to relocate Nigeria’s capital from Lagos to Abuja was made.

Since 2005, when it beat a group of investors to emerge as core investor in the flagship of Nigerian hotels; the Nicon Hilton Hotel Abuja, now known as Transcorp Hilton Hotel, the company has continued to further a course that aims to reinvent the luxury hotel concept.

Since becoming the single largest investor in Transcorp Hilton Hotel in 2011, Transcorp Hotels has established a huge footprint in Nigeria’s high-end cities.

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Source: Business Day

Highlights From Food And Beverage West Africa 2019

 

Food and Beverage West Africa was an event organised by BtoB Events Limited between the 17th to the 19th of June 2019 and it lasted for 3 days. It was an exhibition of everything food and beverage  with vendors showcasing products and services from Nigeria and the rest of the world.

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Ikeja Hotel sustains profitability for 2018 financial year

Guardian Ng – Efforts by the new management of Ikeja Hotel to turnaround the fortunes of the company may have started yielding result as the company achieved nine percent growth in revenue with 83 percent increase in profit for the 2018 financial year.

Specifically, the company recorded revenue of N13.3 billion, up from N12.1 billion posted in the corresponding period in 2017, while Profit After Tax (PAT) rose from N603 million to N1.1 billion in 2018…

“The company is now being run under sound corporate governance and best practices. The Marriott team, a team of sales and marketing experts, during the year established a sales and marketing directorate who look for high premium clients to come to the hotel. Many high net worth businesses are being attracted to the hotel by efforts of Marriott.”According to him, the new management has instituted zero tolerance to default as the company currently files its financial reports to the regulatory authorities at the appropriate time.“Over the years, Ikeja hotel has been recording cash penalties and interests; when the new board took over, the management resolved that there must be zero tolerance to default, all our reports are returned at the appropriate time, “he added.
 

On the future outlook, he said the management was poised to ensure sustained profitability of the company in the years ahead.He said the company has concluded plans to upgrade its public areas, as well as the first and fourth floors of the hotel to meet international standards and achieve competitive advantage.He added that the company would also embark on the expansion of its banquet facility to generate additional revenue for the hotel.

For the full story, visit The Guardian

Envoy by Mantis wins Nigeria’s Leading City Hotel 2019 at WTA

The Nation – THE Envoy by Mantis, a luxury hotel in Abuja, was voted at the  26th annual World Travel Award as Nigeria’s Leading City Hotel 2019. The World Travel Award is globally recognized as the most prestigious honour programme in global travel and tourism.

The World Travel Award, Africa  and Indian Ocean gala ceremony 2019, took place on Saturday  in Mauritius. It  is the regions’ most prestigious travel and tourism event of the year, and it brought together the leading industry figureheads and VIPs from across Africa and the Indian Ocean for an unrivalled networking experience…

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Source: The Nation

W Hospitality 2019 Pipeline Report – Hotel Growth in Nigeria

Business Traveller – W Hospitality’s 2019 Pipeline report noted that seven new deals were signed in the last year, with almost 1,000 additional rooms for Nigeria.

“Accor led with two hotels with between them 300 rooms, a Pullman and a MGallery, both in Lagos,” said the report.

Both are under construction, due to open in 2020 or 2021. Also expected to open this year are the 79-room The Providence, which will be the third Mantis hotel in Nigeria. There are a couple of Swiss International properties slated to open in Abuja, as well as Continent’s first two hotels in Africa, in Warri and in Abuja, and a Best Western Plus hotel in Enugu.

Wyndham (Ramada), Continent, Swiss International, Radisson and Hilton each signed one deal in the past year, mostly in Lagos and Abuja.

Lagos already has a good supply of international brands – including the new Legend Hotel Lagos Airport, Curio Collection by Hilton. The hotel is located adjacent to the private jet terminal and has its own exclusive check-in area and immigration desk for private jet passengers.

The other big player in close proximity to the airport is Radisson Hotels, with the Radisson Blu Hotel, Lagos, Ikeja, after the group took over the management of the property from Marriott.

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Source: Business Traveller

Transcorp Hilton Abuja Wins More Prestigious Awards – What Can We Learn From Them?

Transcorp Hilton Abuja  recently won 5 Awards at World Travel Awards (WTA).  The awards include Africa’s Leading Business Hotel, Nigeria’s Leading Hotel, Nigeria’s Leading Business Hotel, Nigeria’s Leading MICE (Meetings, Incentives, Conferencing and Exhibitions) Hotel and Nigeria’s Leading Hotel Suite. Congratulations to the team!!!

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